Domestic Shipping Rates
| Order Amount |
Standard |
2nd Day |
Overnight |
| 1 Tape |
$2.50 |
$3.50 |
$12.45 |
| 2 Tapes |
$2.50 |
$7.00 |
$24.90 |
Shipping Timeline
Most orders ship within 24-48 hours, Monday-Friday.
NOTE—The arrival dates are our best estimates and are not guaranteed. Weather delays and other unforeseen, uncontrollable circumstances may impact delivery time.
Sending As A Gift
Indicate that it is a gift in the Special Instructions section of your order. We will remove the price tag(s) and send the order invoice to your "Billing Address." The person at the "Shipping Address" will receive the items and a packing list with item numbers but no prices. Gift orders do not include wrapping.
To include a gift message on the packing slip, enter your message in the Special Instructions section as well.
Return Policy
Our 30-day Money Back Satisfaction Guarantee:
1. We guarantee our tapes to be free from manufacturing defects, breakage, or malfunction or we'll replace your tape at no extra charge. All returns must be made within 30 days of your order shipping date. Please include your original packing slip or your name and shipping address. Please include a note describing the nature of the defect. Send using USPO Media Mail postage rate and we'll get a new copy out to you right away along with a refund of the Media Mail shipping cost.
2. If for any reason you are not satisfied, you may return the original video in its original (restockable) condition. All refunds must be made within 30 days of your order shipping date. Please include your original packing slip or your name and billing address. Help us by including a note as to the nature of your dissatisfaction. As soon as we receive your returned tape, we'll send a refund check right out. Return shipping is not reimbursable. We cannot be held responsible for any item damaged in return transit.
Send to:
Returns/Refunds at Mad Evolution
107 Greyfriar Drive
Pittsburgh, PA 15215
Please Note: Any packages returned COD will not be accepted.
We strive to provide our customers with the highest level of service possible.
Our friendly and knowledgeable sales staff is available to help you answer questions you may have concerning our shipping and return policies.
For shipping or return questions please email us at Orders@KittenKommotion.com
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